Technology is so powerful, but why is it also often hard to use? Is Edtech doing what we think? From years of experience in teaching, startups, customer support, and educational products, Tracy Mehoke will describe basics of how products are created, supported, why it sometimes takes so long for things to change, and ideas for what we can do about that. Bring your own hopes, dreams, or wishes for something you wish edtech could do for you, and try on your design and product manager hats in this hands-on event